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Shipping and Returns
Shipping
  • You should receive your order within a week, usually just a couple of days.
  • We generally use APC carriers for all our deliveries, which do require a signature (Royal Mail for smaller orders). 
  • If you would like to make any special delivery arrangements (ie to be left in a barn or garage, please telephone your request to 01756 770273).  If you've not received your goods 7 working days after placing your order please do contact us.
Returns
  • If you're not totally happy with your purchase from us don't worry.  Please give us a ring or drop us an email sales@theflatpack.co.uk to let us know if you're not happy. 
  • If you are returning anything to us please retain the original box and packaging and send it back, don't forget to get a proof of posting or consignment number from the carrier.
Thank you!
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